A Study of School Service Quality and Students Satisfaction in Chienkuo Technology University

碩士 === 大葉大學 === 休閒事業管理學系碩士在職專班 === 94 === ABSTRACT This study applies the concept of P.Z.B. model of service quality to construct the school service quality model, by using SERVQUAL scale and employing the empirical investigation through developing the “Technology school service quality questionnai...

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Bibliographic Details
Main Authors: Liu-Hui Tzu, 劉惠慈
Other Authors: Wei-Ling Lee
Format: Others
Language:zh-TW
Published: 2006
Online Access:http://ndltd.ncl.edu.tw/handle/66866200983979167153