A Study of CRM in Health Care Industry Focused on Influences in Practitioner Relationship Quality and Organizational Performance-Using Regional Hospitals in Taiwan as Example
碩士 === 大葉大學 === 資訊管理學系碩士在職專班 === 94 === With the development of network information, consumer knowledge and Health Insurance system, the relationship of medical care have transformed. In face of the policy posing limitation on the healthcare sector and competitive environment of large scaled hospita...
Main Authors: | Hsiu-Wan liao, 廖秀婉 |
---|---|
Other Authors: | Ruey Ming Chao |
Format: | Others |
Language: | zh-TW |
Published: |
2006
|
Online Access: | http://ndltd.ncl.edu.tw/handle/27765569352542389161 |
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