The Implementation of PLS-based Customer Satisfaction Index (CSI) System
碩士 === 中華大學 === 資訊管理學系 === 94 === As the upward trend of customer awareness, the issues of provision of high quality customer service and creation of a great shopping experience to customers become the most important research topics for most organizations. It is worth contemplating to prioritize th...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/07788114084760082083 |