Impact of Information Systems Quality on User Satisfaction: A Perspective of exception and Expectation Gaps
碩士 === 國立中正大學 === 資訊管理所 === 94 === To understand the impact of information system (IS) quality discrepancies on user satisfaction, the discrepancy theory and IS success model are applied in this study. The discrepancies of three IS quality variables (information quality, system quality, and service...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2006
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| Online Access: | http://ndltd.ncl.edu.tw/handle/95424268229370877554 |