| Summary: | 碩士 === 元智大學 === 管理研究所 === 93 === From the human resource standpoints, core competency is the primary source for an organization to create value. Due to the core competency can make organizational members to own particular, specialized knowledge and skills, now a day, the concept of core competency has been emphasized by business. In the Central Personnel Administration of Executive Yuan in Taiwan, it has conducted the core competency management assessment for the superior personnel. In order to further understand the process and content of selected object, the study analyzed the status of management capability of the Fire Department of Taoyuan County superior personnel for core competency, and studied intensively for the actual situation of human resource development and the shortcoming of current policies. According to the outcomes of the study, the suggestions for to the government and fire departments are presented.
The study followed by the assessment list which designed to evaluate the core competency management capability for superior personnel by the Central Personnel Administration, and applied 360 degree feedback assessment to evaluate the superior personnel who work at the Fire Department of Taoyuan County. The study also used the statistical approach of depiction to analyze and describe the distribution and percentage of responses situation for basis of demographics and assessment list. Twelve firemen were interviewed and the opinions were integrated for the reference for the relevant personnel administration departments in the future.
The outcomes of the study show that the customer guided service, and the teaching and experience transferred of mid-grade superiors are good, but the knowledge management and usage, goal set up, and executive are worse. In the other hand, the group motivation and leadership, the revolution, and crisis management of high-grade superior shows excellent, but the innovation formed vision and the performance management are needed improvement.
key words: Core Competency, Human Resource Development, 360 Degree Feedback Assessment
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