Summary: | 碩士 === 臺中健康暨管理學院 === 休閒與遊憩學系碩士班 === 93 === The purpose of this study is to investigate the ways how demographic and occupational characteristics of current tourist hotels managers influence their perceptions on sandwich course in satisfaction. The study also attempt to provide a summary and also reflection on current the department of hospitality education in vocational colleges in Taiwan.
Based on a combination of the result from in-depth interview and literature review, questionnaire using convenience sampling have been applied to subject who are currently managers by Taiwanese tourist hotels. Returned and valid questionnaires totaled 214 copies, and were analyzed using SPSS. The results are enumerated below:
1. The currently satisfactory of sandwich course system
Tourist Hotels managers have positive response to the sandwich course system. They think it is a good way to cultivate student's rights and obligations. Otherwise it shows that tourist hotels managers also thinks there is still spaces for the students to enhance their ability of working. Also they are willing to give the salary based on their performance.
2. The satisfactory of sandwich course to the students to work
Generally speaking, tourist hotels managers thinks that most of the students can fulfilled their assigned job at work. They also show good service attitude which make their bosses concur. However, the managers gave less satisfaction remarks to the students' language communications ability and the reaction while servicing a customer.
3. The skeleton established to the satisfactory research is correct
The statistics of "SPSS" put the four causes of " The present satisfactory of sandwich course " and the four causes of "The satisfactory of sandwich course to the students to work" into analysis, the result comes out that they are definitely related.
The result can explain that the proposal of this research as " The present satisfactory of sandwich course " and "The satisfactory of sandwich course to the students to work" can explain the satisfactory of sandwich course to the present tourist hotels managers accordingly.
This research is not only on the basis of theory, but also gathered the opinions of hotel senior directors by research papers. The concrete content of this research should be able to let correlate organizations understand the basis of sandwich course and to breed the outstanding staffs with professional skills for our hospitality.
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