See the supply chain management of after sales of car industry from the aspect of financial affairs

• Main Authors: Mei-ling Su, 蘇美玲
• Other Authors: Shong-iee Su
• Format: Others
• Language: zh-TW
• Published: 2005
• Online Access: http://ndltd.ncl.edu.tw/handle/13144153624292360212

碩士 === 東吳大學 === 企業管理學系 === 93 === In the beginning of 2002, Taiwan and P.R.C were permitted by WTO respectively, so Taiwan companies are about to face stricter operational challenges. How to master the time to market of new products, shorten the lead time of product delivery, predict market demand accurately, and lower the stock levels are all important issues that should be considered by businesses who want to enhance their competitiveness. The sales volume of new automobiles in Taiwan has advanced gradually and steadily, the total revenues of car repair progresses year by year, and the added value of after-sale repair also increases. Consequently, the car companies should focus on the after-sales repair market to increase the profit performance. Besides, in the new competitive environment, how do the after sales of motor industry apply supply chain management skill to integrate the upstream and downstream businesses and stores, to conform to market demand and react rapidly, and to enhance their competition is the key to success for them in the current situation. This research chooses the parts distribution center as the subject, and probes into the procedures of supply chain management by way of the case study method in order to find out the obstacles supply chain management often encounters, and compares the achievements before and after carrying out the new improvement programs of supply chain management. On the basis of Timme’s finance supply chain management connection model which studies the relationship between the performances of supply chain and finance, in the three aspects of growth , profitability and capital utilization --this research finds out the key financial indices from the above-mentioned relationship, compare the achievements of individual company with the average achievements of the same business, and finally develop complete improvement program from the gap. This research has proved that the effects of supply chain improvement are showed in every supply chain performance and finance metric year by year. And the results of this research can be referenced by the same business or related industry for their supply chain improvement initiatives.