| Summary: | 碩士 === 國立臺灣科技大學 === 管理研究所 === 93 === ABSTRACT
Owing to less semi-conductor component channel distributors are using balance scorecard of management system to handle their product lines, also lack suitable performance management system to oversee & improve their business. Therefore, this study was made according to domestic semiconductor component distributor as main role, the following are the topics:
1How to settle up the strategy map for semiconductor component channel distributors to meet this industry of characteristic.
2How to build up the key performance index for semi-conductor component channel distributors?
3By means of interviewing with the enterprises to see the internal reaction during different periods, it was divided into three periods: Before starting the balance scorecard system, then proceed and after proceeding the system.
This study specified enterprise how to proceed the balance scorecard to find out the suitable KPI for individual demand to run their business more successfully and well training their workforce
This study was proceeded according to individual case, discussing the procedure which individual enterprise how to start to use the balance scorecard system and details during the process. The following is the conclusion of our study:
1Balance scorecard of system can help enterprise to define the performance obviously. It would helpful to prevent the uncertain job function to be occurred between different departments.
2Balance scorecard system is available to identify the potential product line which the enterprise is planning to run or running currently. This feature can help the enterprise to release the resources properly and control it at the best timing. Also can prevent to mishandle the product line of performance and reduce the loss of workforce.
3Balance scorecard is available to help enterprise to emphasize the importance of human resources, also can enhance the human resources of value by means of well training their employees.
This study is available to provide semi-conductor component channel distributors a point of view for how to start the balance scorecard of system. Especially this industry is standing at highly competitive stage, each CEO should pay more attention to check and study for how to select & settle up the successful product line & key performance index to control the business, and then available to establish long-term and successfully business among their industry.
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