The system model and operation analysis of call center
碩士 === 國立臺灣大學 === 商學研究所 === 93 === The purpose of this thesis is to analyze present call center’s operation and system structure , and to step further possibility to guide new technology’s operation to extend to call center system development. Basically this research is studying on individual case m...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2002
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| Online Access: | http://ndltd.ncl.edu.tw/handle/26351791285077202851 |