Travelers Toward the Service Quality Assessment for Ecotourism Case of the ChiGu Area

碩士 === 國立臺灣海洋大學 === 河海工程學系 === 93 === ABSTRACT The objective of this study was to investigate the service quality expectations of the ecotourists in ChiGu Area. Factor analysis revealed five service dimensions: assurance, reliability, responsiveness, empathy, and tangibles. Ecotourists showed a hie...

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Bibliographic Details
Main Authors: Ching-An Chang, 張慶安
Other Authors: Tzay-An Shiau
Format: Others
Language:zh-TW
Published: 2005
Online Access:http://ndltd.ncl.edu.tw/handle/41097707478047945907