An Action Researech on the Transformation Process from the ERP to EERP – Base on the example of CH Company

• Main Authors: Shi-Hong Chiang, 蔣詩鴻
• Other Authors: S.Y. Sun
• Format: Others
• Language: zh-TW
• Published: 2005
• Online Access: http://ndltd.ncl.edu.tw/handle/60019035704693796601

碩士 === 國立高雄第一科技大學 === 資訊管理所 === 93 === Many researches demonstrated that most enterprises transform ERP to extend ERP (EERP) to adapt the industry environment and gain competition. However, few researches focused mainly on studying the changes of the transformation from ERP systems to EERP system. This research, therefore, studied previous literatures concerning the impacts of the information technology to organizations, organizational change theories, and the critical factors of ERP system implementations, while inducing 3 constructs--people, technology, and processes--to be examined. This study used the multiple case study methodology and sampled one semiconductor-related enterprises from the High-Tech industry in Taiwan. A study of Alignment Between Business and IS Strategies from Rajiv Sabherwal and Yolande E. Chan (2001) was used as the didecision tool for survey EERP system and The ERP/e-Business matrix proposed by Norris et al. (2000) was used as our analytic tool to study the changes of organizations, which are transforming from ERP implementation to distinct level of EERP. Our findings concluded that, EERP system selection would cause the project success or not. The impacts degree of the 3 constructs--people, technology, and process--were difference while transformation from ERP to EERP. According to our research, the impacts on the construct of technology were most significant, than the people and than the processes. And our findings could be the reference for enterprises facing transforming to reduce the risks of e-transformation. In conclusion, the contributions of this study to the practical can be considered the guideline when they are in the process of transformation; to the academic researchers, the framework we proposed and the findings can be seen as the basis of studying e-business and organizational change related issues in the future work.