RESEARCH OF THE RELATIONSHIP AMONG INTERNAL MARKETING, LABOR-MANAGEMENT RELATIONS, ORGANIZATION COMMITMENT, EMOTION LABOR AND CUSTOMER ORIENTED BEHAVIOR OF ADMINISTRATIVE FRONT-LINE SERVICE EMPLOYEES
碩士 === 南華大學 === 管理科學研究所 === 93 === A customer call-center will be the best way to manage the enterprise and customer relation. In the process of servicing, the call-center is the connection to the enterprise and the customer, in other words, the service of the first line call-center people has bec...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/97314222228614846060 |