A study on the critical success factors of the customer relationship management:an example of Taiwan industrial gas business

A study on the critical success factors of the customer relationship management:an example of Taiwan industrial gas business

碩士 === 國立彰化師範大學 === 會計學系企業高階管理 === 93 === How to increase the enterprise competitiveness in the competitive markets is important issue to enterprise of Taiwan gas industrial business. Through the customer relationship management (CRM) the business can consolidate the customers existing and acquiring...

Full description

Bibliographic Details
Main Author:	謝義旭
Other Authors:	黃華山
Format:	Others
Language:	zh-TW
Published:	2005
Online Access:	http://ndltd.ncl.edu.tw/handle/06206771766884278158

Similar Items

The Relationship Of Financial Innovation And The Business Development Of Wealth Management：An Example Of Chinatrust Commercial Bank
by: CHIA-SHENG YAO, et al.
Published: (2013)

Service Encounter and Customer Experience Management：An Exploration of Positive Experiences in Hairdressing Industry
by: Shu-Ying Wang, et al.
Published: (2012)

Business Continuity Management:An Internet Security Threats Perspective
by: MING-SHIOU TSAI, et al.
Published: (2007)

Evaluating the effectiveness of case management：An Example of total knee replacement
by: Dou, Su Jene, et al.
Published: (2003)

A Case Study of General Agency management on Insurance Channel management:An Example of Manulife
by: Lee-Ching-Hung, et al.
Published: (2014)

Distributed Shared Memory Management:an Object Oriented Approach
by: Chen-Yea Chang, et al.
Published: (1993)

A Pilot Study of Outcome Evaluation of Asthma Disease Management:An Example in Koa-Ping Area
by: Ling-Yi Huang, et al.
Published: (2003)

A Study of New Product Development Using Agile Project Management：An Example of Company A
by: Chang, Chi Ting, et al.
Published: (2016)

A Study of Urban Festival Branding Management：An Example of Kaohsiung Zuoying Wan-Nien Festival
by: Yen-Hao Chen, et al.
Published: (2010)

The Evaluation Indicators and Decision Analysis of Large Project Management：An Example of the National Science and Technology Program
by: Wen-Chen Chuang, et al.
Published: (2013)

The design of performance evaluation model for supply chain management:An empirical study of notebook industry
by: Yu-Ping Jiang, et al.
Published: (2003)

Social Capital,Investor Protection,and Earnings Management:An International Evidence
by: Chu Ko Min, et al.
Published: (2004)

Task Knowledge Analysis for Project Management：An Ontological Engineering Perspective
by: HUI-FEN SHEN, et al.
Published: (2007)

A Study of the Relationship between Auditors’ Conservatism and Earnings Management：An Application of Self-selection Model
by: Meng-Yu Hung, et al.
Published: (2009)

The Trends in Real and Accrual-based Earnings Management：An Examination of the Procomp Effect
by: CHOU,HSIN HUI, et al.
Published: (2010)

How Information Technology Impacts Working Capital Management：An Accounting View
by: Huang Gi Bin, et al.
Published: (2009)

Three Essays on Optimal Bank Interest Margin Management:An Option-Based Analysis
by: Chuen-Ping Chang, et al.
Published: (2007)

Practice and Reflection of Talent Management:An Action Research on a Banking MA Program
by: Liu, Hui-Ching, et al.
Published: (2015)

Relationship between Contracting Out and Public Private Partnerships as substitutes or complements in contracting management：an empirical examination of Long-Term Care Service System in Taiwan
by: Wang, Chian Wen, et al.

Customer - Supplier Relationships in Business Market - An example of Electronic Industry
by: Mei-Hwa Tseng, et al.
Published: (2001)

A Study on the Critical Success Factors of Customer Relationship Management for the Mobile Communication Industry
by: Tsai Yi-Ting, et al.
Published: (2004)

Studies on the Critical Success Factors for Edible Mushrooms Industry in Taiwan
by: Yi-Shan Wang, et al.
Published: (2007)

The Relationships among Customer Relationship, Production Quality, Service Quality, Price, Customer Satisfaction and Customer Loyalty – An Example of Taiwan TFT-LCDs Industry
by: Li-Ling Hsieh, et al.
Published: (2016)

An Empirical Investigation of Mutual Fund Performance Indexes for Dynamic Portfolio ManagementAn Empirical Investigation of Mutual Fund
by: LIN LING AN, et al.
Published: (2010)

Regression analysis on bank operation risk management:an empirical evidence of a bank on selling structured notes
by: HSU,YUAN-YU, et al.
Published: (2009)

CUSTOMER RELATIONSHIP MANAGEMENT IN BUSINESS-TO-BUSINESS MARKETING: EXAMPLE OF TOURISM SECTOR
by: Demet TUZUNKAN
Published: (2018-04-01)

The Research on Critical Success Factors for Mass Customization －Using Remote Control Toys Industry as an Example
by: 張添根
Published: (2009)

Exploring the Critical Success Factors of Taiwan's Hosiery Industry:Take Taiwan Shetou Hosiery Industry as an Example
by: Ku-Ming Chen, et al.
Published: (2017)

Critical Success Factors for Start-up Business in Taiwan High-Tech Industry
by: Chuang, Jen-Yang, et al.
Published: (2000)

Critical Success Factors of Leisure Industry--Take Example by Taiwan Professional Baseball.
by: Fun,Wen-Wei, et al.
Published: (1994)

Assessment of critical success factors of business process re-engineering in the Nigerian oil and gas industry
by: U. O. Asikhia, et al.
Published: (2015-06-01)

A Study on Critical Success Factors of Implementing Customer Relationship Management in Taiwan International Commercial Ports
by: Huei-Min Hsu, et al.
Published: (2013)

An empirical research of the relationship amount customer information system competency, customer care, customer relationship quality and customer relationship management performance - Take Taiwan’ Banks Industry and Securities Industry as an example
by: Fu Yun-Guo, et al.
Published: (2007)

A Study of the relationships among Customer Relationship Management, Relationship Marketing, Customer Satisfaction and Customer Loyalty–Example of Wealth Management Business in a Securities Company Business
by: Yu-Jen Liao, et al.
Published: (2016)

The relationship among customer relationship management, relationship marketing and business performance: A study of hotel industry in Taiwan
by: Chien-Lung Lu, et al.
Published: (2009)

The Study of Critical Success Factors for Collaborative Design System Implementation in Taiwan Chemistry Industry
by: Liao, Minhsu, et al.
Published: (2013)

The critical success factors of customer relationship management (CRM) technological initiatives
by: Li Kam Wa, Peter
Published: (2001)

The advantages and critical successful factors of introducing customer relationship management system
by: Pao-Shu Chang, et al.
Published: (2003)

The Research of Succession in Business Family – An example of A company in Taiwan Aqua Ironware Industry
by: Yang, Chun Pei, et al.
Published: (2015)

The Effects of Processing Functions of Customer Relationship Management System on Business Performance ---Take Service Industry as example
by: Chuan-Cheng Wang, et al.
Published: (2004)