The Research of Visitors' Expectation and Satisfaction to the Service Quality of the Public Library-A Case Study of Library, Changhua Cultural Affairs Bureau
碩士 === 國立彰化師範大學 === 商業教育學系 === 93 === The library is always considered a service industry. The public library is the place for the life-long learning for all people. The goal of the research is to study visitors’ expectation and satisfaction to the service quality of the Library, Changhua County Cul...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/62610466825969496020 |