| Summary: | 碩士 === 國立中央大學 === 資訊管理學系碩士在職專班 === 93 === Information technology is getting increasingly important and has been a key successful factor for most companies. IT governance is a new notion worldwide which originally derived from corporate governance. IT governance simultaneously empowers and controls just like corporate governance does. The motivation of this study is to enhance the understanding of this newly recognized management mechanism, as well as to explore IT governance related issues through a case study of a Taiwan bank.
This paper summaries and reports the new IT governance core concepts, which including the definitions, goals, scope of IT governance, and the relationship between corporate and IT governance. The four IT governance supporting models: COBIT (Control Objectives for Information and Related Technology), ITIL (IT Infrastructure Library), ISO/IEC17799, PRINCE2 (Projects In Controlled Environments). The six decision models: Business Monarchy, IT Monarchy, Feudal, Federal, duopoly and Anarchy among five IT governance dimensions: IT Principle, IT Architecture, IT Infrastructure, Business Application Needs, IT Investment and Prioritization. To achieve the research purpose, a large Taiwan based bank was chosen as the case study target company. After implementing a detailed interview, an analysis of the implementation of IT governance in this bank is presented. Lastly, to apply the case study result, we also pinpoint the future directions for this case bank to further improving the performance of IT governance.
The contribution of this paper is first to assist managers to recognize and understand IT governance and to provide a real implementation case study for reference. The result is particularly valuable because this case study might be the first of her kind in Taiwan with respect to IT governance. This paper indicates the fineness level and transparency of IT governance affect the confidence of investors. The case bank does benefit from the incorporation of IT governance. There exist a positive relationship between information transparency and management system efficiency.
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