Summary: | 碩士 === 國立中央大學 === 資訊管理學系碩士在職專班 === 93 === What business manager most concern is raise the revenue and cost down.In the past,due to the pressure of time,manager need to make the decisions according to experience and first image.Those quality of decision take risk.
But,because of the competition in the business environment,if coporation want to raise the revenue and high-profit,they need to take the change from receive the customers' requests passively to aggresively forcast and arrange customers'need.If corporations want to cost-down effectively,they must understand more detail and the impact of cost-down to every departments.The ability of analyze and forecast of BI(Business Intelligence) is the fast and best choice to helpmanagers make correct decisions raipdly.There were many discussions about BI,but less of them successfully implement and use it.Why?Because high-level managers' IT capacity?or IT members's technical background?This research will compare to two coporations which implement BI.This research want to discuss the factors of implement BI successfully or failed.This research took "Case-Study" as theresearch methodology.The research hope can chat with project managers about the whole BI implementation project,to distinquish"why" and "how" to implement BI successfully and failed.
The research has summed up couple key factors:
1.The reasons of coporations choose to implement BI is, urgent to find out how to rapidly and correctly make decisions through lot of information.
2.Coporations care about integration and evaluation of market when they start to survey BI vendors.
3.The IT capacity of coporations is a key factor to effect the ratio of successfully implement BI.
4.The advocator of BI implementation under coporation is IT manager.If the most high-level manager,eg:CEO,can understand the importance of BI project,it will improve the ratio of successfully implement BI.
5.The most mature product of BI is Client PC Tools,it will not cost too much.
6."People" is the most important questions about implement BI project.No matter implementation consultant of IT memebers.
7.If coporation can resolve the "People" question,the ratio of successfully implement BI will improve.
8.It's hard to evaluate the performance of BI implementation.We can understand the performance through end-user's point of view and usage of BI.
If the coporations can understand and resolve those factors the research listed,the successfully implementation BI is not just a dream.I do hope this thesis can help those coporations having interesting in BI can implement BI successfully and enjoy the success.
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