The Evaluation of Express Delivery Business Model for T Company

• Main Authors: Andy, 劉宏珉
• Other Authors: 馮正民
• Format: Others
• Language: zh-TW
• Published: 2005
• Online Access: http://ndltd.ncl.edu.tw/handle/53751834851850550573

碩士 === 國立交通大學 === 管理學院碩士在職專班運輸物流組 === 93 === According to the Highway Act, highway route cargo transportation is defined as a fixed-route trucking carrier, also known as “Less-than-Truck-Load (LTL)” in the industry, which is a licensed industry authorized by the Ministry of Transportation and Communications. The businesses scope includes traditional fixed-route trucking, domestic express delivery, international air express services and logistics. However, most trucking carriers have not been granted the license of fixed-route trucking carrier except for traditional fixed-route trucking carriers. Therefore, legal carriers face competition from low quality and low price of illegal rivals, which makes legal carriers more difficult in operation. The impact on the domestic express delivery is the most. In respect of the domestic express delivery business, not only the general transportation industry is engaging in the business but also private trucks (a commonly known as “vehicles without licences to provide transport services for monetary return”) and motorcycles disregarding the laws and regulations, both of which make it difficult for legal fixed-route trucking carriers to survive. The express delivery business of TJOIN is the subject of this research. The reason that TJOIN is selected is that TJOIN is the largest cargo transportation company in Taiwan and its express delivery business accounts for 30% of sales revenue of domestics express delivery carriers, which is a representative of the whole market. The finacial condition of express delivery business of TJOIN has been deficit for many years. Although TJOIN tried hard to improve it, they adjusted from the meas of cost and operation rather than from the overall business aspect. This research expects to bring a new chance of improvement through thinking “outside the box” and hopes that the result will be helpful for all legal carriers. This research adopted a questionnaire survey and estimated that the cargo volume would be influenced by the improvement of time efficiency. Costs of improvement alternatives were calculated based on the existing cost structure of TJOIN and the profit for each improvement alternative was evaluated. The result found that the six improvement alternatives produced profits, which were beyond the expectation of the research. That is to say, the improvement proceeding from the business mode is much more effective than that proceeding unilaterally in the past years. Therefore, the research recommends that the fixed-route trucking carriers may find an applicable solution in accordance with their features after deliberating on the solutions mentioned in this research.