| Summary: | 碩士 === 國立交通大學 === 交通運輸研究所 === 93 === Organizational safety culture implies the recognition of safety value and ways for an airline operation and is a key factor affecting an airline safety performance. Consequently, a comprehensive airline organizational safety culture inventory which can efficiently diagnose airline safety status as well as discover culture difference and potential risk so as to enhance regular operation is a necessary tool for airline safety management. This research starts with the identification of regular operation and duties for all departments in an airline. On this basis, the organization structure of an airline is divided into three levels: management, operation and staff. Moreover, airline organizational safety culture is decomposed as three dimensions - perception, internal environment and behavior - according to literature review. Thereafter, the airline organization safety culture inventory is constructed by combing the aforementioned three organization level and three safety culture dimensions in addition to their corresponding measurements.
This inventory was tested with a domestic airline and the main findings are as follows: (1)The developed inventory has good reliability, content validity and conceptual validity; (2)Results of the path analyses have shown that superiors and subordinates of management and operation levels have significant positive effect in each dimension, except those of superiors’ perception to behavior and subordinates’ perception to internal environment; (3)Superiors and subordinates of staff level had no significant effect in each dimensions, except those of superiors’ perception to internal environment and subordinates’ internal environment to behavior ; (4)Gender and education background had no significant difference in each dimension, but age, marital status, and work experience had shown significant difference in some dimensions; (5)The dimension scores of management level was obviously higher than other levels and some of the dimension scores of superiors was higher than subordinates’.
The analysis results show that the constructed airline organization safety inventory is practicable and helpful for understanding the features of an airline organizational safety culture as well as discovering the deficiency of regular operation of an airline.
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