Researching the Service Quality of Gas Station- an Example from Formosa Oil Gas StationResearching the Service Quality of Gas Station- an Example from Formosa Oil Gas StationResearching the Service Quality of Gas Station-an Example From Formosa Oil Gas
碩士 === 華梵大學 === 工業管理學系碩士班 === 93 === This research is based on 22 questions of service quality measurements by SERVQUAL, and sample population is the customer of Formosa Mingshin gas station in Taoyuon. The matched pair T-test and ANOVA are used to analyze the differences between the expected servic...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/81545830640189044616 |