The Satisfaction of Nursing Care in the Ward A Case study of Teaching Hospital In Changhua County

• Main Authors: Li Shu Ling, 李淑鈴
• Other Authors: 謝雅惠
• Format: Others
• Language: zh-TW
• Published: 2005
• Online Access: http://ndltd.ncl.edu.tw/handle/45692591157660509436

碩士 === 大葉大學 === 事業經營研究所碩士在職專班 === 93 === The personnel of the nursing is the patient’s direct caregiver, is also the medical treatment team a flock that number is most. Also have a lot of researches to point out at home and abroad, the nursing personnel’s work satisfaction is low not only cause nursing the personnel quits rate of high main cause, even influence oneself the business to promote and the medical treatment health care system function of exertive. This research aim is inquiring into the nursing the personnel basic is the satisfaction and its relativity that the sexual nursing personnel evaluates to the ego, the work environment, welfare is institutional. The research adopts to describe sex research method, the research object turns the formal nursing personnel of the certain district teaching hospital of the county for the Changhua, carrying on the questionnaire on April 15th to April 31th in 94 years, sending out 220 questionnaires totally, recovering 202s, the recovery rate is 96.3%; Among them valid 202s of questionnaire, the valid questionnaire recovery rate is 95.2%. Studying the tool adopts the structure type questionnaire, with the SPSS for Window 10.0 statistics the software package to carry on the variation number analysis method(ANOVA) and the Scheffe’s surname after the event than the examination(Scheffe’s test) etc. carries on statisticsing the analysis. Study the result manifestation nursing the personnel the most high to the satisfaction that evaluate by one’s own, to the welfare the satisfaction of the system is lowest. Expecting to this result cans be provided as each medical treatment organization nursing supervisor reference, the communication way that to strengthen the labor and management, and reach the humanized management principle. Suggest that carry on the satisfaction inquisition in the days to come, can make use of the customer satisfaction theories, the internal customer of the fact-finding organ to the nursing personnel’s impressions, be the reference of the improvement.