Summary: | 碩士 === 大葉大學 === 事業經營研究所碩士在職專班 === 93 === The media can serve both positive and negative functions. However, reports concerning Police units in the media feature far more negative reports then positive. The media has the authority and responsibility to report on events, however, those reported on also have the right to not be mis-reported on and hurt as a result.
Police spend their hours protecting the people’s lives, valuables, and property. When the media comes along, picks up, and spins a story concerning a Police case, it becomes very easy to negatively shape the public’s perception of the Police hurting the trust people have in the Police and negating the many hours of goodwill the Police have established in their tireless efforts to protect society. When dealing with news involving reports on Police matters, the media tends to an take in-depth approach, meaning they report every detail possible. Therefore in the future, how Police units predict and control the content of media reports, and how they can take preventive and proper steps in time to protect themselves is a topic worthy of attention and discussion.
Our research includes discussion of articles, interviews, and case study methods to illuminate how the leadership level of Police units, when confront with these issues, apply proper strategies concerning various crisis scenarios and how they can successfully handle these types of emergencies. The hope is to further provide Police units’ “Media Crisis” possible responses with appropriate recommendations and advice, with crisis management as a reference.
Our research has discovered that in regards to having a system in place to handle media crisis management, the Taipei City Police Department is relatively weak in the following areas:
1. No crisis management data-base has been established.
2. No crisis management training has been held by relative units.
3. No crisis drill has been conducted by the crisis management unit.
4. No media monitoring system is in place.
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