| Summary: | 碩士 === 大葉大學 === 設計研究所 === 93 === At the end of 1993, Taiwan officially marched into the social structure of old age. According to the data of “main death reasons of the elderly population in Taiwan in 2003” announced by Department of Heath, Executive Yuan, the top ten reasons were mostly chronic diseases. Thus, the elderly tend to be regarded as the group the hospital contacts the most directly. Outpatient area is the most concentrated place for the patients which merely occupy a small part of the whole medical space. During the diagnosis procedure, one spends most of the time at waiting of the whole diagnosis process. Waiting room becomes the place where the patients stay most of the time. Thus, we should pay attention to the effects of external environment toward the patients who are waiting.
This research targets were the elderly (patients) and the companies (the health people). The research explored their demand of the space and satisfaction after using the space and the difference of importance and perception. Through data survey, observation on the spot, interview, questionnaire survey and data analysis, the researcher generalized the characteristics of waiting space and further proposed the suggestion with respect to waiting space.
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