| Summary: | 碩士 === 大葉大學 === 國際企業管理學系碩士班 === 93 === ABSTRACT
The purpose of this study is to examine the influence of organizational justice, leader-member exchange, and information overload on job burnout. In the research, organizational justice includes three dimensions: distribution, procedural and interaction justice. In addition, leader-member exchange includes four dimensions: affect, loyalty, contribution, achievement. Finally, burnout includes three dimensions: emotional exhaustion, depersonalization, diminished personal accomplishment.
In this research, the sample of data is from 445 bank tellers. The major results as follows:
1. The result indicates distribution justice have strong influence on burnout.
2. The result indicates the dimension of contribution of leader-member exchange has strong influence on depersonalization, diminished personal accomplishment.
3. The result indicates information overload have influence on burnout.
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