Empirical Research on Customer Behavioral Intention-A Confirmatory Research of One Logistics Firm in Taiwan
碩士 === 朝陽科技大學 === 工業工程與管理系碩士班 === 93 === The conceptual framework of this study is based on the framework of quality, value, and customer satisfaction on consumer behavioral intentions model in service environments (Jr. Cronin, Brady and Hult in 2000). This study would like to test and verify the de...
Main Authors: | Chun-Cheng Kao, 高雋程 |
---|---|
Other Authors: | Nelson N. H. Liao |
Format: | Others |
Language: | zh-TW |
Published: |
2005
|
Online Access: | http://ndltd.ncl.edu.tw/handle/qmk2se |
Similar Items
-
The Impact of Quality Practices on Customer Satisfaction and Business Results-A Confirmatory Research of One Logistic Firm in Taiwan
by: Erh-Chan Hsu, et al.
Published: (2005) -
On Customer Satisfaction and Customer Loyalty: An Empirical Study of One Logistics Firm in Taiwan
by: Tsung-Lin Yang, et al.
Published: (2005) -
On Customer Satisfaction and Customer Loyalty: A Confirmatory Research of One Machine Tool Manufacturer and Its Domestic Customers in Taiwan
by: I-Chih Chiu, et al.
Published: (2004) -
Family Business and Firm Performance:An Empirical Research of Electronics Industry in Taiwan
by: KAO CHEN-NAN, et al. -
How the Customer Complaints Affect Customer Loyalty--:A Case of One Logistics Firm in Taiwan
by: Yu-Chi Wang, et al.
Published: (2005)