Summary: | 碩士 === 中原大學 === 資訊管理研究所 === 93 === In current economic environment with global violent competion, no matter what industries or enterprises all have encountered the difficulties of management challenge and environment disturbance than the past. In addition, the advent of knowledge-driven economy, enterprises all pay attention to the application and management of the information inside corporation, more and more. Therefore, the Business Intelligence System has already become the best solution. However, some companies implemented their BI systems successfully; some did not perform effectively in their new on-line system, and some failed. How many barriers of implementing Business Intelligence Systems in business context? This study expects to provide the corporate with the implementation references through a series of case studies. The study aims to help the IT/IS personnel to shorten their learning cure and provide the management with useful implementation tips.
The research finding indicate that there are three dimensions constructing the barriers of implementing BI system: Management, Technology, and Organization. The barriers in Management dimension includes: the scope is out of control; the implementation-time exceed expectancy. In Technology includes: the unreal understanding of BI; the technique problem of BI tool; the difficulty of integrating systems; the difficulty of testing and verifying data between multiple systems; the difficulties of personnel recruitment, trainning, and the markdown war for the consultant firm; the unmatch between system and company; the low computerization of the company; the unreadiness of IT person. In Organization includes: the conflict between departments; the users’ resistance to change; the transference of person.
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