A study on the passengers’ perception of the service quality of the instant on-call long-distance bus service
碩士 === 長榮大學 === 經營管理研究所 === 93 === The market of long-distance freeway bus service has been very competitive since the entrance deregulation. In order to improve the service quality and gain as many customers as possible, bus operators have been providing a variety of instant on-call services. How...
Main Authors: | Chen, 陳美仲 |
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Other Authors: | 王瑞民 |
Format: | Others |
Language: | zh-TW |
Published: |
2005
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Online Access: | http://ndltd.ncl.edu.tw/handle/91777642933896315366 |
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