A Resesarch on the Relationship Model among Knowledge Management Effectiveness, Organizational Innovation, Business Culture and Business Core Competence of High-tech Firms in Taiwan

• Main Authors: Wan-Ling Hsiao, 蕭宛琳
• Other Authors: Yuan-Duen Lee
• Format: Others
• Language: zh-TW
• Published: 2005
• Online Access: http://ndltd.ncl.edu.tw/handle/79991452527360291072

碩士 === 長榮大學 === 經營管理研究所 === 93 === “Organization for Economic Cooperation and Development” (OECD) released a “Knowledge-Based Economy Report” in 1996, stating that knowledge-based economy would change the style of economic development around the world; knowledge has become the major impetus of productivity and economic growth. Since high-tech industries are becoming highly specialized in their division of labor, product life is rapidly decreasing (Fine, 2000). For sustainable survival and development, enterprises must manage and apply their core knowledge effectively, and launch new products or develop new ideas continually. At the same time, they need to cultivate a suitable type of business culture and character, so that the results of innovation become the central corporate competitive edge (Stewart, 1997). This is the pressing topic that Taiwanese high-tech firms are facing today. Therefore, this study constructed an objective, precise and reliable『Knowledge Management Performance Scale for Taiwanese High-tech firms』(Research I) through literature review and consultation with experts, and combining qualitative and quantitative methods (Fuzzy Delphi Method, Analytical Hierarchy Process (AHP) Method). In addition, the self-developed Knowledge Management Effectiveness Scale for Taiwanese High-tech Firms was integrated with scales of other variables such as organizational innovation, business culture and business core competence (Research II). And the questionnaire was administered to Taiwanese high-tech firms; 900 questionnaires were sent out by a stratified sampling method, and 170 valid responses were received. The valid response rate was 18.89%. Then canonical correlation analysis, regression analysis and Linear Structure Relation (LISREL) were used to validate the hypotheses of this study and their relevance to the theoretical model. According to the result of analysis, it is found that the theoretical model used in this study is highly relevant, and knowledge management effectiveness has significant positive impact on organizational innovation, business culture and business core competence; organizational innovation also has significant positive impact on business culture and business core competence; and similarly, business culture has significant positive impact on business core competence. Moreover, knowledge management effectiveness may exert indirect effect on business core competence via organizational innovation and busuness culture; and organizational innovation has indirect effect on business core competence via business culture. Finally, in-depth discussion is made on the conclusion and practical implications of this study, and specific contributions of the study are presented. Recommendations are made on management practices and the direction for future research, and provided as references to the industry and academia.