A Research Study on Establishing an E-Business Capability Maturity Model and the Application in the Cosmetic & Drug Industry

• Main Authors: YU PEI JUNG, 游佩蓉
• Other Authors: 陳仲儼
• Format: Others
• Language: zh-TW
• Published: 2004
• Online Access: http://ndltd.ncl.edu.tw/handle/24937554842143629650

碩士 === 長庚大學 === 資訊管理研究所 === 93 === Businesses and organizations are paying more attention on implementing and resolving e-business (EB) issues. Ad-hoc EB implementations conducted by organizations have different levels and scopes, but they are all regarded as e-business solutions. To address and resolve this issue, this research aims at developing an EB-CMM, a process-oriented model based on the concept of capability and maturity. The model is expected to not only act as a reference model for organizations that want to implement their e-business environment; but also provide a communication protocol as players and partners in supply chains while try to establish a profound and win-win e-business collaboration environment. Illustrative examples in the cosmetic and drug industry are supplied. The EB related topics and core activities for that industry are established and two business cases are examined in order to demonstrate the use of the proposed model.