The Relationship among Customer Satisfaction, Customer Retention and Price on Housing Loan
碩士 === 長庚大學 === 企業管理研究所 === 93 === Given the financial liberalization, the changes and movements in the industrial and economic environment, financial institutions are finding it harder to manage their loan businesses. As such, housing loans have become their primary business focus. However, with in...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/70083824478905692108 |