Research of Probing into Hospital Quality Indicator Information System Adoption

• Main Authors: Chen-I Ko, 柯貞伊
• Other Authors: Hsin-Ginn Hwang
• Format: Others
• Language: zh-TW
• Published: 2005
• Online Access: http://ndltd.ncl.edu.tw/handle/01750428118181202865

碩士 === 國立中正大學 === 資訊管理所 === 93 === The main purpose of Taiwan Healthcare Indicator Series (THIS) is to monitor the long-term tendency of medical treatment quality and also to help hospitals with carrying out the improvement of quality as well. With the development of information science and technology, the hospital administrators should use the information system actively in order to strengthen their own competitive power on the medical market. How to find the factors that will affect hospitals adopting healthcare indicator information system is the main purpose of the research. E-mail and internet questionnaire investigation were used to realize the condition of processing healthcare indicator information system and the factors which would affect hospitals developing THIS information system in this research. And then by processing an interview of suitable medical institutes, we could probe into the adopting healthcare indicator information system of the hospital by way of case study. First, the investigation research method was adopted in this research. The relevant materials were collected by means of bibliography and questionnaire. The formal questionnaire was made after revising via the experts meeting. There were several kinds of sections and factors involved (1) the users section included two factors: degree of users’ participation and educational training of users; (2) the organization section included two factors: organization scale and support of high rank supervisors; (3) the information department section included two factors: technical ability of information staffs and attitude of information staffs; (4) the environment section included two factors: medical policies and horizontal competition. Second, 231 THIS research and development hospitals were investigated by processing the formal questionnaire investigation to THIS hospitals by means of internet questionnaire. Last, regarded some two regional teaching hospitals of south as research range to proceed the research of adopting healthcare indicator information system. The supervisors of information department and supervisors of administrative department and participators in actually were the interview subjects. A total number of 231 questionnaires were sent to 231 involved hospitals and retrieved 98 questionnaires. The effective questionnaires were 96 and the effective rate of retrievals was 41.56%. Eight key factors were employed to process the Discriminant Analysis in this research. According to the results of Discriminant Analysis, the two predict variables which were support of high rank supervisors and horizontal competition could discriminate hospitals adopting THIS information system from inverse effectively.