The Effects of Service Quality on Relationship Quality in Online Stock Trading
碩士 === 國立雲林科技大學 === 企業管理系碩士班 === 92 === Parasuraman, Zeithaml,and Berry(1885) established the service quality scale ,which was used in many industries. However, the information technology is growing up in recent years, especially in the securities companies and financial industries.Traditional servi...
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| Format: | Others |
| Language: | zh-TW |
| Online Access: | http://ndltd.ncl.edu.tw/handle/25576727182985494074 |