The IS Success Factors of E-Commerce Systems -- Taking an Agricultural Web Store as an Example

• Main Author: 楊曉微
• Other Authors: 黃振中
• Format: Others
• Language: zh-TW
• Published: 2004
• Online Access: http://ndltd.ncl.edu.tw/handle/93238772663033238694

碩士 === 淡江大學 === 資訊管理學系 === 92 === This article takes the DeLone & McLean IS Success Model as a base, and finds out the measurements of E-commerce vendor systems model by integrating empirical studies. To verify the validity of this model, we execute an on-line survey from the members of an agricultural web store. The result shows that system quality, information quality and service quality can influence the system use and user satisfaction. Among the three qualities, system quality has the strongest effect on system use, and on user satisfaction, the influence of information quality is the most limited. The system use and user satisfaction can affect user benefits, and the user benefits also feedback to the system use and user satisfaction.