Examining the Impact of Short Consultation Time in the Relationship between Physicians and Patients
碩士 === 東海大學 === 管理碩士學程在職進修專班 === 92 === The time spent at consultation is an important indicator about service quality during consultation. Dissatisfaction caused by short consultation time might result in patient’s complaint. However, the complaint behaviors are affected by many factors. In this st...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2004
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Online Access: | http://ndltd.ncl.edu.tw/handle/44584643943447568108 |