Examining the Impact of Short Consultation Time in the Relationship between Physicians and Patients

碩士 === 東海大學 === 管理碩士學程在職進修專班 === 92 === The time spent at consultation is an important indicator about service quality during consultation. Dissatisfaction caused by short consultation time might result in patient’s complaint. However, the complaint behaviors are affected by many factors. In this st...

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Bibliographic Details
Main Authors: Rong-San Jiang, 江榮山
Other Authors: 張國雄
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/44584643943447568108