The Research of Service Quality and Customer''s Satisfaction of Technical Servicing Field--A Case Study of Precision Machinery R&D Center
碩士 === 靜宜大學 === 企業管理研究所 === 92 === Competition in the industry has changed in recent years,Technical Servicing Field play the key role for developing our national new economic situation. How to ensure and improve service quality to raise customer’s satisfaction is one of significant factors for Tech...
Main Authors: | Chih-Ming Chang, 張志民 |
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Other Authors: | Chen-Fong Wu |
Format: | Others |
Language: | zh-TW |
Published: |
2004
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Online Access: | http://ndltd.ncl.edu.tw/handle/34970803806921897915 |
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