The study of the relation between service quality and customer satisfaction in the label printing industry, based on the to electronics and computer industry

碩士 === 中國文化大學 === 資訊傳播研究所 === 92 === The purpose of this Study of the relation between Service Quality and Customer Satisfaction, based on the Label Printing Industry. It includes: customers concern degree Service Quality and Customer Satisfaction. Concern degree and satisfaction degree among custom...

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Bibliographic Details
Main Authors: LIU, SHIH-FAN, 劉世凡
Other Authors: 羅文坤
Format: Others
Language:zh-TW
Published: 2003
Online Access:http://ndltd.ncl.edu.tw/handle/74648625035273145440