| Summary: | 碩士 === 國立臺北大學 === 企業管理學系碩士在職專班 === 92 === The study on the evaluation aspects for patients’ medical care via medical grid will be using Asthma Grid as a case study. The discussing aspects will focus on the opinions and usage of using asthma grid as a internet medical care consultation tool and on the significations and satisfactions upon its visual as well as the service qualities. The questionnaires were conducted by doctors, or nurses through face to face interview and explanations with the asthma patients in medical center, area hospitals, and clinics throughout Taiwan. 146 completed questionnaires were to be collected during 50 days of survey period. The questionnaires results are as following:
53.4% male, 46.6% female. 50% of the patients are around their forties or above. There are 80.1% patients rated the service functions are significant, while the 53.5% patients regarded the service functions are satisfied. There are 86.1% patients rated the service qualities are significant, while only 49.6% regarded the service qualities are satisfied. 48.2% of the patients regarded the total resolutions of asthma grid are satisfactory. Over 70% of the patients answered that they would like to receive medical care response within 24 hours. 44% of the patients were worried about the security of person information, such as medical care record on the internet. Over 80% of the patients would comprehend that using asthma grid would be better taken care of their medical care.
Based on the questionnaires’ result, the suggestions are:
1.The asthma improvement model, promoted by public health care center, could use asthma grad as a platform for interacting medical care between doctors and patients. This would better improve the ideal of disease management.
2.The statistics of patients’ input data, through asthma grid, could be output as useful medical evidence. The medical evidence would be used as one of the decision support system material to better support diagnoses and medical care suggestions.
3.There should be more promotion activities upon asthma grid to enhance the public awareness and disease care management.
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