| Summary: | 碩士 === 國立臺北大學 === 法學系 === 92 === Followed by the development of electronic commerce,
the Internet transaction has been widely popularized.
Therefore, disputes coming from Internet transaction
between the consumer and the producer also have been
increased. Since the amount of money behind this kind
of Internet transaction dispute usually is not huge,
it is not economical to solve the dispute like the
litigation does. Hence, there is the introduction of
Alternative Dispute Resolution (ADR). With ADR, it is
easier for consumer to build online shopping
confidence, and then for the electronic commerce to be
further developed.
This thesis starts with an overview of Internet
transaction. Then we provide a discussion of ADR,
which includes the introductions of both international
and domestic ADRs. Finally, an analysis of Online ADR
(Online Alternative Dispute Resolution), which is at
the basis of the Online Arbitration, will be
presented. To do so, we first discuss the natures of
Online ADR. Next, we elaborate upon various arguments
that Online Arbitration is encountering. At last, we
conclude with concrete suggestions for the future
development of Online ADR here in Taiwan.
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