Software Project Knowledge Management: A Case Study of Professional Software Service Firm

碩士 === 國立中山大學 === 企業管理學系研究所 === 92 === Ever since the early 90’s the global software market and knowledge accumulation have been growing at a rapid speed. Knowledge has become a critical asset for professional software service industry and therefore, the demands for knowledge management in this indu...

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Bibliographic Details
Main Authors: Sheng-Yao Shih, 施勝耀
Other Authors: Jen-Her Wu
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/62204959626279535000
Description
Summary:碩士 === 國立中山大學 === 企業管理學系研究所 === 92 === Ever since the early 90’s the global software market and knowledge accumulation have been growing at a rapid speed. Knowledge has become a critical asset for professional software service industry and therefore, the demands for knowledge management in this industry have been increased dramatically. This study presents a novel approach for knowledge management in structured systems analysis and design area for a professional software service firm. A case study and a prototype system were used to illustrate the feasibility and usability of the proposed method. These results provide a practical base and better understanding for the professional software firms when they implement a knowledge management system.