Summary: | 碩士 === 國立屏東科技大學 === 工業管理系 === 92 === In recent decade, according to the statistic data provided from the Institute for Information Industry, the entire output value from the software industries had grown nearly five times than before. Due to the trend of fast development in electronic commerce and information technology, the software industries are highly relies on the growth of software designs. Software industry not only be highly valued, but also brought the infinite opportunities of business. Nevertheless, in the development for software project, it obviously exist high risk within that area. If the software project cannot be developed within short period of time and satisfy the demands of customers, this will cause project failed and business loss severely. In addition, the development of software project requires much on creation and innovation abilities of human. Therefore, software industries also have to face highly uncertain situations. It is then obviously that how to evaluate risk occurs more accurately and to establish an effective risk management mechanism become urgent and important for software industries. We noticed that the considerations of the influences to project exterior factors were insufficient and the establishment and reaction policies of risk control mechanism were not properly constructed. And most researchers in the past had focused on risk management processes and few of them had constructed through project risk management mechanism. In addition, the evaluation of risk is subjective and is psychological evaluation work. Hence, project risk evaluation has properties of uncertainty and vogue. By applying the crisp questionnaire scale is no longer proper and suitable. In this thesis, the fuzzy theory is introduced to handles these uncertain and vogue properties existing in risk management. Analytic hierarchy process (AHP) technique is also applied to arrange the project risk evaluation factors and to establish a risk management mechanism. The main purpose of the proposed mechanism is to minimize or reduce risks occurred is software project designing. The proposed mechanism or model will then enhance competitiveness, efficiency and effectiveness of software industries.
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