Using Fuzzy Logic and Data Mining for Customer Relationship Management
碩士 === 南華大學 === 資訊管理學研究所 === 92 === In the era of great competition, understanding and satisfying customers’ requirements are the critical tasks for a company to make a profit such that customer relationship management becomes the important business issue at present. With the help of the data mini...
Main Authors: | Chien-Yuan Su, 蘇建源 |
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Other Authors: | Hung-Pin Chiu |
Format: | Others |
Language: | zh-TW |
Published: |
2004
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Online Access: | http://ndltd.ncl.edu.tw/handle/61544667138250144643 |
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