A study on using business process reengineering to rebuild the management of traditional retail markets

• Main Author: 林獻堂
• Other Authors: 黃華山
• Format: Others
• Language: zh-TW
• Published: 2004
• Online Access: http://ndltd.ncl.edu.tw/handle/68822767785613918178

碩士 === 國立彰化師範大學 === 商業教育學系 === 92 === Abstract The public traditional retailing markets are generally called as「food markets」, which centralize vendors to carry on business for selling daily necessaries. Public retail markets have long been playing an important role in our daily purchases. Recently, the behavior of consumer of our society changes rapidly since the purchasing ability improved constantly. Under siege of modern supermarkets, shopping malls,and convenience stores, the traditional retail markets have the pressure for their existence. Based on the theory of BPR, this study takes an observation of three basic criteria as a major concept: competition, consumer, and change, as well as utilizes rational organization, standard process, manage project, information technology, and organization culture to build the management process of retail market autonomy committee. This study refers to Kettinger(1995、1996) BPR steps for research. The results of this study are summarized as follows: 一、In this study, we construct the management process of autonomy committee, which can enhance management function and markets operational performance. 二、It is necessary to change the managing type of traditional retail markets. 三、The change of traditional retail markets managing type relies on constructing sturdy autonomy committee through government assistance. 四、To accomplish retail market ordinances legislation is the imperative factor of reengineering success. 五、To carry out unity administration and integer operation of retail market autonomy committee in adequate time. Key Words：retailing markets, autonomy committee, Business process reengineering（BPR）.