The Impacts of Learning Orientation, IT Infrastructure, and Knowledge-based Dynamic Capability on Firm Performance

• Main Authors: Yu-Shin Chu, 褚喻欣
• Other Authors: none
• Format: Others
• Language: en_US
• Published: 2004
• Online Access: http://ndltd.ncl.edu.tw/handle/66722890978472658542

碩士 === 國立中央大學 === 資訊管理研究所 === 92 === With the coming of global competition, it is an important issue for firms to create and sustain competitive advantage by responding to the rapidly changing environment. This study takes a knowledge perspective to examine the relationships between variables, such as learning orientation, IT infrastructure capability, and knowledge-based dynamic capability, and firm performance. Besides, learning orientation and IT infrastructure capability can have effects on the speed for firms to adjust their knowledge base; therefore, this study also explore whether learning orientation and IT infrastructure capability may influence firm performance through the mediation of knowledge-based dynamic capability. Moreover, IT support for KM is also related to the adjustment of firm’s knowledge; thus, this study also treats IT support for KM as a mediator to examine whether learning orientation and IT infrastructure capability have influences on knowledge-based dynamic capability. This study was conducted with firms from manufacturing industries and service industries in Taiwan. Results indicate that: (1) knowledge-based dynamic capability has positive influence on firm performance; (2) learning orientation has positive influence on firm performance through the mediation of knowledge-based dynamic capability; (3) learning orientation and IT support for KM both have positive influence on knowledge-based dynamic capability; (4) learning orientation has positive influence on IT support for KM; (5) the influences of IT infrastructure capability on IT support for KM, knowledge-based dynamic capability and firm performance are not supported. The results, implications and limitations of this study are also discussed.