Implementation of Task-based Knowledge Support System

碩士 === 國立交通大學 === 資訊管理研究所 === 92 === Managing Knowledge within and across organizations is considered as a prominent activity for creating sustainable competitive advantages in today’s business environments. The operations and management activities of enterprises are mainly based on tasks, in which...

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Bibliographic Details
Main Authors: Kuen-Shieh Yang, 楊昆學
Other Authors: Duen-Ren Liu
Format: Others
Language:en_US
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/92737213599343597577
Description
Summary:碩士 === 國立交通大學 === 資訊管理研究所 === 92 === Managing Knowledge within and across organizations is considered as a prominent activity for creating sustainable competitive advantages in today’s business environments. The operations and management activities of enterprises are mainly based on tasks, in which organizational workers perform various tasks to achieve business goals. In task-based business environments, an important issue of deploying KMS is how to support task-relevant knowledge by considering the characteristics of tasks in organizations. This work implements a task-based platform to support knowledge management activities, including knowledge creation, management and dissemination. The objective of this system is to effectively manage task-relevant explicit (codified) knowledge and tacit (human resource) knowledge. A flexible task-based knowledge support system is developed using object-oriented techniques.