The Key Factors of a successful FOQA System

• Main Authors: Yu-Pei Yeh, 葉聿珮
• Other Authors: Kay Yong
• Format: Others
• Language: zh-TW
• Online Access: http://ndltd.ncl.edu.tw/handle/68469658560264017759

碩士 === 國立成功大學 === 交通管理學系碩博士班 === 92 === The research discussed the key factors of a successful Flight Operation Quality Analysis system. To make the conclusion, the research used the literature review and the case study to proceed the research. The literature review point out the key factors should be emphasized when carry out the FOQA system, and the regulations to operate in coordination with the airline FOQA system operation. Through the case study the research understand the key factors which make the case airline’s FOQA system improve the flight safety effectively. The research concluded three conclusions and three recommendations. The conclusion included: the problems should be emphasized on when execute the FOQA system, the related measures the civil aviation authority should operate in coordination with the airline FOQA system, and the key factors of the case airline’s FOQA system. The key factors which made the case airline’s FOQA system success are: the cooperation of the FOQA and Flight training, the support of managers, the cooperation of other divisions in the company, and the appropriate punishment by using FOQA data as evidence. The research also brought up recommendations toward the civil aviation authority and airlines. The research recommended airlines should pay attention to the FOQA data’s use and confidentiality, the cooperation of FOQA and Flight training, the support of managers, and the cooperation of other divisions in the company. The recommendations to the civil aviation authority are: setting up the guidance for airlines to execute the FOQA system, setting up the examine system of airline FOQA system, and setting up the standards for civil aviation authority to use the FOQA data and to keep it confidential. Key words: FOQA, Flight Safety