Summary: | 碩士 === 國立成功大學 === 工業管理科學系專班 === 92 === Our development of deregulation of the telecommunication industry has mainly followed the experience of developed countries, complying with and making gradual implementation of policy based on the requirements for entering the WTO. In March, 1990, three companies including Taiwan Fixed Network, Eastern Broadband Telecom and New Century Info-communication Tech Co., Ltd. were evaluated and permitted to be licensed for business management using telecommunications and the internet. Apart from Chunghwa Telecom that has its own nation-wide fiber network, the other three companies are also constantly setting up fiber networks covering thousands of buildings in Taipei, Taichung, Kaohsiung, and so on. In addition, the government has also designed and organized a nation-wide fiber project to subscriber pipe building plans including installing secondary pipes, applying carrier fees to rent, and build line or wireless subscriber line. Under agreements for not intruding on the individual freedom of choosing different companies and services and for the service-providers, not intruding on the equal opportunity for gaining customers, one day the government will have to open the last mile for the four new carriers, and this will cause the rearrangements and reconstructions of community services. Therefore, how to maintain the major customers but at the same time not loosing smaller communities has become the central problem which needs to be solved as soon as possible by the telecommunication carriers.
The purpose of this research is hoping that through tht use of the data mart, community building maintainance service data combined with the skills, and techniques of data mining, to form a metropolis and a non- metropolis area “community building billing income loss causal analysis“, we will then be able to open our telecommunication market, and by through the pressures of strong competition, efficiently separate between the causes of a metropolis and a non-metropolis area community building’s billing gradual loss of profits, to enabling the carriers to more correctly effect the use of resources to study the causes of profit loss and provide better services.
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