| Summary: | 碩士 === 逢甲大學 === 經營管理碩士在職專班 === 92 === ABSTRACT
Knowledge is a critical asset of enterprises in a knowledge-based economy. Technological knowledge is especially an important resource for business activities. Enterprises usually acquire knowledge either by self-creation or by transferring from outside. It is a big issue for most OEM/ODM companies in Taiwan how to transfer the knowledge embedded in the clients’ technical requirements and in the advanced manufacturing spec into the firms’ capabilities to upgrade their competitive advantages. The stages of successful technological knowledge transfer discussed in literatures include acquistion, communication, application, acceptance and assimilation. From the viewpoint of knowledge management, the stage-progress implies adequate manipulations and flows of knowledge till the transferred technological knowledge absorbed, utilized and shared in the organization. This research is to explore such a “knowledge internalization” process and to analyze how the knowledge spiral mechanism fits the characteristics of knowledge to promote technology infusion.
The tacitness and complexity of technological knowledge are the most difficult and uncertain to deal with in the technology transfer. In order to precisely find out the characteristics and uniqueness of OEM/ODM technological knowledge and their knowledge-related activities, this research uses the in-depth case study method. The case is a typical hi-tech manufacturer AIDC(Aerospace Industrial Development Corporation), which is a subcontractor of world-wide famous airplane companies like Boeing. By analyzing the technology transfer procedure, the technological contents and the knowledge manipulations of AIDC’s OEM/ODM programs, this article will present the key factors hindering the knowledge assimilation and the alternatives to promote technical knowledge transfer. A model of technological knowledge internalization will also be built from the case’s practical experience, and some implications will be suggested for general OEM/ODM firms to improve the technology infusion and knowledge internalization for long-term competitiveness.
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