The Effects of Service Quality on Customer Relational Benefits in Travel Website

碩士 === 大葉大學 === 工業關係學系碩士班 === 92 === According the research result of Park and Kim (2003), they only explored that was affected all relational benefits, but didn’t explored that was effected single relational benefits. According the research result of Pei Ting Lu (2003), dimensions of affected relat...

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Bibliographic Details
Main Authors: Li, Pei-June, 林佩蓉
Other Authors: Lai, Chi-Shiun
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/06374013424602630089