The Study of Relationship Quality and Loyalty for Sports Service Industry-An Empirical Study on YMCA Swimming Club
碩士 === 朝陽科技大學 === 企業管理系碩士班 === 92 === Relationship marketing is a popular marketing strategy for many current service industries. This study was using YMCA swimming club at Tai-Chung as subject to examine the application of relationship quality model (Crosby, Evans & Cowles, 1990) in sports serv...
Main Authors: | Cheng-jong Lee, 李城忠 |
---|---|
Other Authors: | none |
Format: | Others |
Language: | zh-TW |
Published: |
2004
|
Online Access: | http://ndltd.ncl.edu.tw/handle/j28wz6 |
Similar Items
-
The Study of the Service Quality and Satisfaction of YMCA Sports and Leisure Curriculum
by: Tsung-Jen Yu, et al.
Published: (2002) -
A STUDY ON THE RELATIONSHIP BETWEEN SERVICE QUALITY, CUSTOMER SATISFACTION AND CUSTOMER LOYALTY FOR A SWIMMING CLUB
by: Chuang Wei-Chen, et al.
Published: (2011) -
The Effects of Service Quality and Relationship Quality on Customer Loyalty- An Example of Dadi Swimming Diving Club in Kaohsiung
by: Yen-Chun Wang, et al.
Published: (2018) -
The Impact of Service Quality onMembership Loyalty -A Case Study of Dome Swimming PoolClub in Miaoli City
by: HSU, YUN-TING, et al.
Published: (2017) -
A Study on Market Segmentation of Swimming Clubs in Taipei
by: Lin jong cheng, et al.