| Summary: | 碩士 === 中原大學 === 資訊管理研究所 === 92 === Due to the execution of national health insurance and global budget system, district hospitals were tend to upgrade to regional hospital for higher budget, which incandesced the competition among regional hospitals. Regional hospitals not only confronted the hard customer - Bureau of National Health Insurance, but also more and more competitor arised that compressed profit margin. With the maturity of business intelligence technologies and tools, hospital managers may monitor the performance indicators in hospital to make right decisions and precise estimations, that keep the quality of decision making in the unstable circumstance.
This research combined balance score card and business intelligence to develop the architecture of hospital business intelligence system solution. In the first, this research discussed requirements of financial perspective, internal Perspective, customer perspective, and learning & growth perspective, design the functions, dimensions, measures for different user requirements, and finally, we will design the BI portal and applications with BI tools.
Presently, there was few cases of hospital applying BI, we expect that hospital managers will understand conception of BI which combine business management and information technology, and create health quality and profitability by this research.
|
|---|
