| Summary: | 碩士 === 國立中正大學 === 勞工研究所 === 94 === The aim of my paper is two-folded: the first is to explore how the labor process of the teleworkers is controlled for meeting their employers’ needs; the second is to address how the teleworkers’ responses when facing the control of employers. The methods adopted include a documentary analysis and an in-depth interview. My study focuses on ‘full-time teleworkers’, who provide their services to the employers by following the contract of employment. ‘The full-time journalists of newspaper in the Yun-Lin county is chose as the subject of my research.
Drawing on my findings, conclusion can be made into four aspects:Firstly, the work-time control enhanced by the technology becomes a sophisticated control network. The teleworkers who work somewhere else remain monitored by the employers. The control of ‘time-technology’ includes time control, responsibility control, remote control with cellular telephone, and personal cyber-record. Secondly, both geographical space arrangement and organizational bureaucracy form a control mechanism, by which the teleworkers are incorporated into the structural cage built by the employers. The strategies for structural control deployed by the employers have five aspects: the space control within the office, the space control outside the office, the deployment of hierarchy and power within organization, the managerial strategy for employing with good workers, and building up the authoritative rules and systems. Thirdly, the value control is a good way of disciplining teleworkers’ mind. The value control used by employers includes: selection and employment, job training, company culture, and ‘making-out’. Fourthly, the labor control is not completely dominative, because the labors can show their subjectivity partially, in despite of labor control. The strategies for labor control are: ‘the saving of working time’, discontent and complain, team-work and the sharing of the resources (i.e. including the informal align within the journalists, the strategy of releasing exclusive news in turns, and limiting efforts), and quit the job voluntarily.
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